Abstract

Information Technology (IT) projects are more and more aligned with business goals. Service Oriented Architecture (SOA) was introduced to achieve this, align business with IT, and increase IT flexibility, reuse of services in more manageable way. Unfortunately, healthcare organisations that have adopted SOA have yet to benefit from their investment. Industry analysts and academics agree that SOA Governance is a critical success factors for SOA projects. Addressing the substantial research gap, this chapter investigates longstanding challenges and proposes a SOA Governance framework as a way to improve IT/SOA success and guide the alignment of IT and business. The authors present a systematic synthesis of the latest research findings and professional experience on SOA Governance considerations for successful IT projects.

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