Abstract
This study analyzes burnout syndrome (SBO) and stress-coping strategies in 290 prison officers from the north of Chile (Arica and Parinacota Region). The instruments used were the Maslach Burnout Inventory (MBI-HSS), the Stress Coping Questionnaire, and the Labor Satisfaction Questionnaire S20/23. Results show a low prevalence of SBO (around 6%), which is similar to values reported in previous studies and consistent with the empirical evidence available for other countries. A single factor analysis of variance also suggests that gender plays a relevant role, as women scored higher on the SBO. The most commonly used coping strategies were searching for social support, expressing emotions openly, focusing on solving the problem, and reevaluating the problem positively. Results highlight the importance of the depersonalization dimension of the SBO in the sample, constituting a distinctive feature of prison officers.
Highlights
This study analyzes burnout syndrome (SBO) and stress-coping strategies in 290 prison officers from the north of Chile (Arica and Parinacota Region)
Results show a low prevalence of síndrome burnout (SBO), which is similar to values reported in previous studies and consistent with the empirical evidence available for other countries
A single factor analysis of variance suggests that gender plays a relevant role, as women scored higher on the SBO
Summary
El presente estudio analiza el síndrome burnout (SBO) y el afrontamiento del estrés en una muestra de 290 funcionarios/as de prisiones del norte de Chile (Región de Arica y Parinacota). De esta forma, es de esperar que la prevalencia del SBO sea especialmente significativa en aquellas profesiones en las cuales confluyen dos características, a saber, la existencia de altos niveles potenciales de estrés laboral crónico y el desempeño de las funciones y roles laborales con personas (Greig Undurraga & Fuentes Martínez, 2009). En el caso de Chile, y hasta donde conocen los autores de este artículo, no existen investigaciones previas que aborden de manera específica el estudio de la prevalencia del SBO entre funcionarios/as de prisiones y su relación con otras variables laborales, organizacionales y psicosociales. Se comprobó la dimensionalidad del Inventario de Burnout de Maslach y Jackson a través de un análisis factorial (ver Tabla 2)
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