Abstract
The researchers have proposed and implemented a general application architecture model that complies with the demands of the Saudi tourism sector to be used by tourists on their mobile devices. The design architecture aims to improve tourism sector opportunities, facilitate tourists’ guidance in the holy and historical places, fill in the shortage of having multilingual tourists’ guides, cut off cost expenses and build up capacities. It can support KSA to be a tourist attraction in the region. The research project employs the usage of the Quick Response (QR) codes and the Information Communication Technology (ICT) which are capable of converting the smart phones into a tourist guide device. This new system can be considered as a Smart Cicerone (S-Cicerone). The research project has a flexible design that allows tourists, guests and administrators to interact easily with the system in order to use its services and perform a regular system update and management. The system design is based on component-based architecture including Tourist Layer services, Smart Tourism System Layer services and the Administration Layer services. The components are divided into further services and smartly integrated to formulate the main application functions. This project is meant to be implemented in the Kingdom of Saudi Arabia as a pilot project and is also valid for implantation in any other countries.
Highlights
Smart systems facilitate daily life activities by using sophisticated appliances which integrate and function seamlessly with minimal human intervention [1]
Smart tourism is a modern expression that implies the use of emerging forms of Information and Communications Technologies Information Communication Technology (ICT) with the tourism industry and which allows the exchange of massive data for better tourism services [4]
The Smart Tourism System (STS) research project employs the usage of the Quick Response (QR) codes technologies to facilitate access to the information of the historical and ancient places in KSA
Summary
Smart systems facilitate daily life activities by using sophisticated appliances which integrate and function seamlessly with minimal human intervention [1]. Smart systems are defined to be the integration of technologies and services through networking for a better quality of living standards [2]. Smart tourism is a modern expression that implies the use of emerging forms of Information and Communications Technologies ICT with the tourism industry and which allows the exchange of massive data for better tourism services [4]. The Kingdom of Saudi Arabia “KSA” has launched its future vision “Saudi Vision 2030” which covers many sectors including tourism. The commission has launched a training program “Ya Hala” to train 1.5 million Saudi people in the tourism sector. This rehabilitation program includes many tracks such as the tourism guide, learning languages and many other tracks
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