SMART METERING SYSTEMS: АN EMPIRICAL ANALYSIS OF TECHNOLOGY PERCEPTION FACTORS

Abstract

The use of smart metering systems for electricity is one of the key components of the digital transition in the power industry. Smart metering systems are equipped with modules for collecting, processing, storing, sending and receiving data, and their implementation generates a wide range of effects for electricity companies, electricity consumers, as well as authorities and industry regulators. The functionality of smart metering systems can be significantly expanded when using non-intrusive load monitoring meters. The purpose of this work is to develop a list of factors that have both a positive and a negative impact on the perception of intelligent metering systems technologies both among power companies and end consumers - participants in retail electricity markets.At the first stage of the study, based on the models of E. Rogers and F. Davis, a list of factors influencing the adoption of smart metering technologies by both energy companies and end consumers of electricity was developed. Based on in-depth interviews with experts, the factors were verified and questionnaires were developed for the next stage of the study.At the second stage, a quantitative study was carried out, which made it possible to determine the degree of influence of factors on the adoption of smart metering technology by users.At the end of the work, recommendations were developed to accelerate the distribution of smart metering systems and quickly achieve positive effects from their implementation.