Abstract
One of the maximum critical levels of serving your visitors is to take their orders correctly. It is taken into consideration to be the start line of the patron’ s evaluation of your services. It is likewise the maximum fundamental step within the system of serving the right food to the proper patron. It is incredible how era can revolutionize the best yet crucial practices of hoteliers, and the Kitchen Order Token / Ticket app is a tremendous example of the same. In the traditional method, the order is taken by the waiter manually by using a pen and paper that is referred to as the Kitchen Order Token / Ticket. Usually had to be printed as duplicates(or triplicates in a few cases), traditional Kitchen Order Token / Ticket techniques serve to create miscommunication, consume greater time, and are extra vulnerable to manual mistakes. In this paper mainly concentrate on the Android application is used in the android platform Tablets for taking orders from the customer near their tables only. The app is used by the waiters to take down the orders. The particular device will be given to the waiters in the organization with their username and password logged in respectively. This app will act as the user end application and the server will be the web application (server) that is managed by the Administrator.
Highlights
When the waiter note down the order that is placed by a customer, waiter note the orders by using a traditional method using this it may misplace the order during the peak hours, to avoid these type of mistakes android tablets are been used to take the order through wirelessly, by using this kind of technology it reduces the service response time and serves food on time
The traditional method uses the pen and paper method to overcome from these the smart KOT app is used in this paper, where smart KOT application has categorized into three forms like first is the item that needs to order second whenever the order is placed it sends to KOT/kitchen, third after compilation of order confirmation is message is sent to customers
He has completed his Bachelor of Engineering in NIE Mysuru and Master of Technology in IISC Bangalore and PhD in UOM ,Mysuru
Summary
It mainly depends on the internet and wireless technologies [2], there is more growth of online technologies in the area of hotel/restaurant filed like order-taking is been digitalized to enhance the performance of hotels[4]. For food shops, customers want to do visit their favorite restaurants, during the peak hours the tables are not available they need to wait until there turn to get the table free.[3]. Dr M N Jayaram*, Assistant Professor, Department of Electronics and Communication, JSS Science and Technology University, Karnataka, India. Nisarga Gowda M A, Department of Electronics and Communication, JSS Science and Technology University, Karnataka, India.
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