Abstract

Guadalajara city is in transformation towards being a Smart City, for that it has to improve its IT infrastructure. As part of the Smart City development process in Guadalajara Metropolitan Area, Jalisco State Government is improving its IT infrastructure towards a Smart Government developing more services connected to the citizens. With 8.14 million inhabitants in Jalisco State, the 61% has concentrated in de metropolitan zone; every online service must support connectivity of millions of users in peak periods with a good quality of service and user experience. As an example, each year the government has to collect taxes for the city, creating peaks of connectivity into tax offices. With the integration of Cloud Computing services, we present a study of accessibility for the citizens through to mobile platforms looking to orchestrate data flows with Private Cloud Infrastructure and Software Defined Networks (SDN). Based on open source solutions, this paper presents a collaborative experience among Government and Academia in the implementation of a private Cloud together with SDN technologies offering advantages in Cloud services to improve Smart Government services. Also through of implementation of IoT devices, the tax offices sense and monitor different environment variables to improve services.

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