Abstract

The article presents the results of the analysis of the adaptation of metropolis IT technologies to solve operational problems in extreme conditions during the COVID-19 pandemic. The material for the study was Russian-language data from social networks, microblogging, blogs, instant messengers, forums, reviews, video hosting services, thematic portals, online media, print media and TV related to the first wave of the COVID-19 pandemic in Russia. The data were collected between 1 March 2020 and 1 June 2020. The database size includes 85,493,717 characters. To analyze the content of social media, a multimodal approach was used involving neural network technologies, text analysis, sentiment-analysis and analysis of lexical associations. The transformation of old digital services and applications, as well as the emergence of new ones were analyzed in terms of the perception of digital communications by actors.

Highlights

  • The digital services, measurement and data management technologies of smart cities were stimulated to develop rapidly during the COVID-19 pandemic

  • Since the spread of the coronavirus infection in Russia began from the capital, the content was divided into two groups to ensure correct analysis: Moscow actors and actors from the Moscow region, other regions of Russia, as well as Russian-speaking actors from other countries, which were conditionally designated as regional

  • Technologies that can help cope with the global threat, including drones to detect infected people, robots that replace and protect medical personnel working with infected people; and blockchain technologies to ensure the confidentiality of transactions are investigated in [47]

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Summary

Introduction

The digital services, measurement and data management technologies of smart cities were stimulated to develop rapidly during the COVID-19 pandemic,. This article is devoted to the analysis of the reaction of Moscow residents to accelerating digital transformation, which the Moscow authorities were forced to carry out during the onset of the COVID-19 pandemic. There is already a sufficient amount of scientific research revealing various aspects of the use of IT technologies to combat the spread of COVID-19, accelerate digital transformation, as well as a study that analyzed the role of old and new media during the coronavirus pandemic, reactions on social networks and the transformation of communication processes, etc. Digital optimists focus on the positive aspects of digital transformations that provide new opportunities for the formation of diverse forms of communities, alternative ways of learning and perception, creative innovations, a culture of participation, networking and cloud democracy (“e-democracy”). Digital pessimists point to the negative aspects associated with the Academic Editors: Moayad Aloqaily, Mohammad Alsmirat and

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