Abstract
Consumerism has constantly been growing, and visiting marketplaces and purchasing is a key development factor for the economic development of a city. The spending habits of people are a reflector of many development indices. As people go out for purchasing in malls for shopping essential items, they often tend to find long queues at the billing counter, and the queues are more longer during weekends and during sale seasons. This has been deterring people from going out shopping and instead resort to online shopping. This has affected the sales and revenue of departmental chains. Also, people spend quite a considerable amount of time searching through rows in order to find the items of their choice. Proposing a solution to these above-mentioned problems using technology is a real boon. Installing a payment option on the cart itself would result in cutting down the waiting times in queues. Moreover, the customers can also benefit from navigation through the virtual maps that would be displayed on the screens of the carts. This reduces the time wasted by customers in searching for products. Hence the customers are self-dependent during their shopping. For the retail group, their transactions and management are truly simplified with these developments. Additionally, the counter labor will decrease if not cease to zero, which in turn reduces the labor cost drastically. In times of pandemic like now, people have been sticking with online shopping due to various reasons, but they long to go out and spend time in the malls as they would in normal times. The proposed solution would definitely assist in the normalization of lives and bring back on-ground retail back to life.
Highlights
Technology has been a key player in influencing various walks of our lives, including but not limited to environmental and health monitoring, industrial developments, entertainment
This study proposes a complete smart shopping cart that overcomes the mentioned issues which benefits both the customers and the retail chain
The main contributions of the proposed system include the development of A realtime smart shopping cart that minimized the shopping time process and ensures the selection of the best quality of the items, limited interaction between customers and supermarket employee that could be accrued through items handling which maintain safety precautions for the customers and employee, two-channel items check included in the cart and for the supermarket exit to ensure security measures of the items, customers membership cards that assist customers in their payment without exhausting time and energy in queues, Online Customers service assistance to assist customers with any required purchasing services, and a management system that assists supermarkets in immediate update of their products as well as auto-payment of the items
Summary
Technology has been a key player in influencing various walks of our lives, including but not limited to environmental and health monitoring, industrial developments, entertainment. During this current COVID19 pandemic time, these factors along with the multiple interactions between the shoppers and the retail’s employee handling items during purchasing have significantly impacted both consumer and employee safety Given these lacunae, this study proposes a complete smart shopping cart that overcomes the mentioned issues which benefits both the customers and the retail chain. The main contributions of the proposed system include the development of A realtime smart shopping cart that minimized the shopping time process and ensures the selection of the best quality of the items, limited interaction between customers and supermarket employee that could be accrued through items handling which maintain safety precautions for the customers and employee, two-channel items check included in the cart and for the supermarket exit to ensure security measures of the items, customers membership cards that assist customers in their payment without exhausting time and energy in queues, Online Customers service assistance to assist customers with any required purchasing services, and a management system that assists supermarkets in immediate update of their products as well as auto-payment of the items.
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