Abstract

On September 1, 2020, the Township of Zorra, Ontario, Canada began a compressed work week pilot project designed to add flexibility for its employees in the wake of the COVID-19 pandemic. Office-based employees who opted into the pilot were given either Monday or Friday off from work and then worked longer shifts for the four remaining days. This field note provides information on the program's design and implementation and reports on the findings of pre- and post-pilot surveys designed to gauge attitudes of workers toward the compressed work week. Results indicate that the pilot was received positively and managed to avoid concerns typically associated with compressed work weeks, namely increased fatigue and staffing challenges. In addition to the evaluation of the pilot, we also provide insight into how organizational scale can aid in the development and design of public sector workplace innovations.

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