Abstract

The move to ‘digital first’ has led to increasing dependence on online services, which increases susceptibility to security incidents. 1 Human behaviours can compromise organisational information security, with myriad perpetrators willing to exploit the human propensity to trust in order to achieve such compromises. 2 Phishing emails – which present recipients with an email containing a fraudulent link or a rogue attachment that can lead to the installation of malware or facilitate a ransomware attack – are a key attack vector. But encouraging users to slow down when processing emails can help combat this threat.

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