Abstract
Organisational sustainability becomes a nascent concept in the world of business and in academic community. The insurance industry sustainability is beleaguered with low performance of business process, absence of lean structure, poor organisational creativity and excessive talent poaching; suggestively exacerbated by low demand in skills shift (organisational knowledge, critical thinking skill, problem-solving skill and analytical skill). The article addresses this gap by investigating the effect of skills shift on organisational sustainability of selected insurance firms in Lagos State, Nigeria. Methodologically, cross-sectional survey research design was adopted. The findings showed that skills shift had positive significant effect on organisational sustainability (Adj R2 = 0.704, F(2, 337) = 404.206, p < 0.05). The research concludes that skills shift affects organisational sustainability of the selected Insurance companies in Lagos State, Nigeria. The research highlights the need for insurance business to move towards investing in capabilities, knowledge improvement, enhancing critical thinking skill, problem-solving skill, and analytical skill which are valuable enablers of organisational sustainability. These findings suggest unique implications for chief executives, managers, regulators and policy makers.
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