Abstract

The growth of business intelligence and analytics (BI&A) and technological advancement is having an impact on business dynamics, implying that executives need to adjust their management skills to create value and a sustainable competitive advantage in agile environments. In this research study, a model (LDM–BI&A) consisting of knowledge and skills domains for BI&A leadership has been proposed to measure strategic leadership skills for BI&A business managers in Chilean SMEs. The skills were studied according to their demand (role requirements) and supply (university curricula in Chile). Factorial validity was determined using Confirmatory Factor Analysis, showing that the model satisfactorily fit the data. The instrument proves reliable, showing solid psychometric properties, and contributes to the literature as it has the design and empirical validation of an instrument that measures skills linked to business managers in Chilean SMEs. This will provide support to Human Resources managers on how BI&A leadership skills can be diagnosed, maintained, and developed.

Full Text
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