Abstract
Advances in Information and Communication Technologies (ICT) are creating new opportunities for organizations to build and manage virtual teams. Such teams are composed of employees with unique skills, located a distance from each other, who must collaborate to accomplish important organizational tasks. As such, it is very important for organizations to identify and develop skills that critical for virtual teams to succeed. Participation in and management of virtual teams comes with its own unique challenges and opportunities. This chapter explores virtual teams, their benefits and challenges to organizations, and provide ways to ensure that virtual team members and leaders in their organizations have the skills, competencies and tools needed to succeed. Specific recommendations to improve skills of virtual teams are also provided.
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