Abstract
Successful of six sigma (SS) implementation have been reported in manufacturing industries. Recently, SS practices as quality management initiatives received the wide attention of many practitioners and researchers in service industry such as healthcare industry. The purpose of this study is to review structural analysis the SS and organizational performance (OP) in Malaysian healthcare industry. SS is matched with healthcare sector because the healthcare nature of zero tolerance for medical error. A conceptual model using Structural Equation Modeling (SEM) has been proposed and will be used to study the relationship between SS practices and OP. Based on the previous study and proposed research model, research hypotheses are being developed.
Talk to us
Join us for a 30 min session where you can share your feedback and ask us any queries you have
Schedule a callDisclaimer: All third-party content on this website/platform is and will remain the property of their respective owners and is provided on "as is" basis without any warranties, express or implied. Use of third-party content does not indicate any affiliation, sponsorship with or endorsement by them. Any references to third-party content is to identify the corresponding services and shall be considered fair use under The CopyrightLaw.
