Six Sigma Implementation in Production Process in Electronic Company Malaysia

Abstract

The electronics industry is one of the growing industrial sectors because of the need for electronics industry products continuously increases. This situation of development is driving the fast pace of electronics industry companies in Malaysia to be better prepared to face competition in the era of free trade. The study was carried in an electronic company in Malaysia that produce hard disk components. In this company, the number of defective products is very high which is the average defect (they call it u-loss) in the brushing room for arm body actuator products reaches 0.454% and one type of actuator arm body has reached 0.982% of defect units which means the company loses 65,000.88 RM per year. This study only focused on actuator arm body production in brushing room and aim to determine the dominant product which have the biggest percentage of defect, determine types of defects in the production of selected product, determine the root cause of the biggest defects in the production of selected product in brushing area, and recommend improvements in order to minimize the occurrence of defects in the production of selected product. This research uses Six Sigma in solving problems in the company. This study did not evaluate the results of the Six Sigma implementation directly. Therefore, as an alternative, quality improvement is done through Monte Carlo simulation with several scenarios. If zero defect in actuator arm body production is reached, company can save 65,000.88 RM per year.