Abstract
This paper deals with innovative fruition modalities of cultural heritage sites. Based on two ongoing experiments, four pillars are considered, that is, User Localization, Multimodal Interaction, User Understanding and Gamification. A survey of the existing literature regarding one or more issues related to the four pillars is proposed. It aims to put in evidence the exploitation of these contributions to cultural heritage. It is discussed how a cultural site can be enriched, extended and transformed into an intelligent multimodal environment in this perspective. This new augmented environment can focus on the visitor, analyze his activity and behavior, and make his experience more satisfying, fulfilling and unique. After an in-depth overview of the existing technologies and methodologies for the fruition of cultural interest sites, the two experiments are described in detail and the authors’ vision of the future is proposed.
Highlights
The modalities for the fruition of cultural heritage sites are continuously evolving due to the availability of increasingly innovative technologies, advanced data analysis methodologies and, in general, the growing appeal of innovative sightseeing approaches for tourists.It is well known that the optimal fruition of cultural heritages requires a difficult tradeoff between the different needs of a broad and variegated set of visitors and the peculiarities of the specific site
The fruition and the accessibility of cultural heritage can be significantly improved, made more attractive to users through the use of new technologies and related methods based on localization and artificial intelligence, and in the meantime respecting the integrity of the cultural heritage assets
The authors proposed an approach based on User Localization, Multimodal Interaction, User Understanding and Gamification, considered as pillars
Summary
The modalities for the fruition of cultural heritage sites are continuously evolving due to the availability of increasingly innovative technologies, advanced data analysis methodologies and, in general, the growing appeal of innovative sightseeing approaches for tourists.It is well known that the optimal fruition of cultural heritages requires a difficult tradeoff between the different needs of a broad and variegated set of visitors and the peculiarities of the specific site. The modalities for the fruition of cultural heritage sites are continuously evolving due to the availability of increasingly innovative technologies, advanced data analysis methodologies and, in general, the growing appeal of innovative sightseeing approaches for tourists. Some detailed information or specific details can be focused on the visitor’s interests. In this context, innovative technologies and methodologies can be exploited in the cultural heritage sector, ensuring straightforward accessibility and simplifying the definition of installations and routes since most of them are already available on portable smart devices. Indoor or outdoor location can lead to different choices to manage the user’s localization; the structure of the environment could limit the use of specific technologies. The variety of approaches and methodologies can enable the design of customized and involving fruition modalities, improving the compliance to the visitors’ needs, for example, the design of group paths based on gamified approaches for a younger target or the design of individual tracks properly conceived to respond to specific needs (as in the case of people with disabilities)
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