Abstract

The Bali government is trying to re-optimize Bali's tourism potential after the Covid-19 pandemic. To improve the Balinese economy which had declined during the Covid-19 pandemic where foreign tourist visits decreased by 99.93%. In 2022, the tourism industry in Bali finally recovered with an increase in foreign tourist visits by 12.23%. The Bali government needs to optimize the number of foreign tourist visits to re-optimize the tourism sector. One way that can be done is to improve digital-based information services to introduce Bali to tourists. Therefore, to assist the Bali provincial government in optimizing the tourism sector, a recommendation system for tourist attractions in Bali called "MELALI" was created by utilizing the IMDb Weighted Rating algorithm and equipped with a chatbot as a customer service. Based on the results of system testing using Root Mean Square Error (RMSE), the result is 0.0126 (close to zero), this shows that the model made has a small error rate, besides that the chatbot feature has also been able to identify keywords and provide output in accordance with the requested keywords. Overall the system is running well.

Full Text
Published version (Free)

Talk to us

Join us for a 30 min session where you can share your feedback and ask us any queries you have

Schedule a call