Abstract

Data concerning product sales are a popular topic in time series forecasting due to their multidimensionality and wide presence in many businesses. This paper describes the research in predicting the timing and product category of the next purchase based on historical customer transaction data. Given that the dataset was acquired from a vendor of medical drugs and devices, the generic product identifier (GPI) classification system was incorporated in assigning product categories. The models built are based on recurrent neural networks (RNN) and long short-term memory (LSTM) neural networks with different input and output features, and training datasets. Experiments with various datasets were conducted and optimal network structures and types for predicting both product category and next purchase day were identified. The key contribution of this research is the process of data transformation from its original purchase transaction format into a time series of input features for next purchase prediction. With this approach, it is possible to implement a dedicated personalized marketing system for a vendor.

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