Abstract
The design of manufacturing processes has become more complex as the need for flexibility and speed has increased. Discrete-event simulation modelling tools have advanced and visual interactive modelling software now permits model building using icon-based systems. This case study involves the use of simulation modelling as a tool to help managers understand the complexity of the interactions involved in manufacturing processes, from which they can derive strategies for improvement to current systems and plan for future design. The skills required for successful implementation and the limitations of the approach are also discussed.
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