Abstract
The telemedicine program was created to provide medical assistance to people living in extreme poverty conditions in Mexico. Through a satellite connection, a physician located in Mexico City can diagnose the patient who is physically inspected on a mobile unit, equipped with telecommunications gear. The program's performance has brought positive results, and is starting to expand to farther regions. This paper explains how the program's processes were simulated on a specially designed logical-mathematical computer model in order to observe, and analyze the possible results generated when specific information of the model's parameters is introduced. The results shown by the model when different scenarios are being run, can be used as a powerful tool in the decision making process in order to optimize the program's performance by maximizing its utilization and efficiency, looking forward to incrementing its productivity.
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