Abstract
Control charts are a vital quality management tool. Attribute schemes are of particular (though not exclusive) interest to the customers of manufacturing organisations. A new computer assisted, experiential approach to training staff in attribute (defects) sampling methods is described. The package in question is standalone and allows a variety of chart options to be simulated. Schemes can be appraised both individually and on a pairwise basis. “Live” results from the simulation can be compared with standard benchmark information incorporated in the program. A gaming facility additionally provides trainees with a means of assessing changes in their skill level and performance.
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