Abstract
AbstractThis paper describes how a project within Lincolnshire County Council used risk management as a tool to support the development of a simplified and flexible approach to direct payments, thereby improving take-up from level two to level five (best practice) on the Commission for Social Care Inspection's Performance Assessment Framework (PAF) national performance indicator, delivering a simpler and more effective service, and making both cashable and non-cashable efficiency savings. It describes how the consideration of risk played an important role both as a mechanism for supporting effective strategic decision making and in the design of a number of specific tools used as part of the new approach.
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