Abstract

In this paper a novel concept of human-robot interaction (HRI) modeling is proposed. Including factors like trust in automation, situational awareness, expertise and expectations a new user experience framework is formed for industrial robots. Service Oriented Robot Operation, proposed in a previous paper, creates an abstract level in HRI and it is also included in the framework. This concept is evaluated with exhaustive tests. Results prove that significant improvement in task execution may be achieved and the new system is more usable for operators with less experience with robotics; personnel specific for small and medium enterprises (SMEs).

Highlights

  • Automation is present in every field of industry

  • In one part the user had to operate the robot through the conservative, traditional user interface shipped with the robot controller (TGUI) executing two tasks, while the other part introduced the new, flexible user interface (FGUI) applying the Service Oriented Robot Operation (SORO) approach executing the same tasks

  • The necessary time for configuration depends on the experience level of the user and the capabilities of the user interface to simplify interactions

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Summary

Introduction

Companies benefit from its reduced costs compared to human labor expenses on long term, in parallel with increased reliability. Quality is more manageable with automated systems while production cycle time may be reduced, increasing the overall output quality and quantity as well. As a subclass of industrial automation, is in the focus because of its modularity and multipurpose characteristics for flexible integrations. Small and medium-sized enterprises (SMEs) have limited options to benefit from it due to the low number of personnel and the generally lower expertise in robotics. This issue may be overcome by new concepts on how an industrial manipulator may be operated. This paper investigates one possible solution: simplified user interface which displays relevant information for the operator

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