Abstract

<abstract><p>Tourists' preferences for public transport at destinations are homogeneous, while the choice of private transport services is heterogeneous. This paper examined several facets of the existing public transport system to understand tourists' disapproval of the mode choice for pleasurable holiday travel in Lagos, Nigeria. The urban transport services were adjudged based on tourists' perceptions of satisfaction with service features related to mode choice. Statistical and structured analyses were used to explore the association between usage decisions and satisfaction with public transport services. The link between mode choice tolerability and usage decisions was identified using Pearson's correlation coefficient analysis. The <italic>principal component analysis</italic> (PCA) identified three (3) main factors comprising 16 service dimensions influencing the choice of public transport. The <italic>Kaiser-Meyer-Olkin</italic> (KMO) and Barlett tests confirmed the sampling adequacy for each variable in each factor and the combined elements. The analyses quantified the association between variables and tourists' usage decisions. The relationship between satisfaction and the variables explained the variation in satisfaction with the quality aspects of public transportation. Thus, the findings expressly explained tourists' usual dissatisfaction with Lagos public transport system for leisure excursions.</p></abstract>

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