Abstract

The South African Journal of Information Management explores the latest developments and trends in information and knowledge management to offer research that can be used to further the application of sound information and knowledge management practice.

Highlights

  • The notion of trust, according to Misztal, attempts to combine all notions of trust together, pointing out three basic things that trust does in the lives of people: it makes social life predictable; it creates a sense of community; and it makes it easier for people to work together

  • If trust is a significant part of a knowledge citizen's makeup, what do we need to know and understand about trust to personify it in our knowledge relationships?

  • The degree to which one party trusts another is a measure of belief in the honesty, benevolence and competence of the other party

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Summary

Introduction

The notion of trust, according to Misztal (quoted in a Wikipedia entry), attempts to combine all notions of trust together, pointing out three basic things that trust does in the lives of people: it makes social life predictable; it creates a sense of community; and it makes it easier for people to work together. This is synonymous with the epitome of knowledge citizenship including knowledge sharing behaviour and commitment to lifelong learning. If trust is a significant part of a knowledge citizen's makeup, what do we need to know and understand about trust to personify it in our knowledge relationships?

What is trust?
Trust as a prerequisite for knowledge sharing
Types of trust
Factors that influence trust
Rules of trust
Conclusion
Findings
Reading list

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