Abstract
The objective of this study is to examine the impact of consumers’ traffic flow in shopping malls on unplanned buying. Typically, it is believed that “the more hours consumers walk around the store, the more they spend money.” In fact, previous studies have focused on shoppers’ in-store behavior and show that consumers with a longer in-store travel distance were more likely to indulge in unplanned spending (e.g., Bell et al. 2011). However, although this concept has been supported in certain retail formats, it is still not clear if it is supported in others. Specifically, consumers may show different shopping behaviors between shopping malls and other retail formats (Gilboa et al. 2016).
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