Shedding new light on the relationship between contextual ambidexterity and firm performance: An investigation of internal contingencies

Abstract

This research investigates four key factors that influence the relationship between contextual ambidexterity and firm performance: two knowledge exchange elements (i.e., informational justice and task conflict) and two aspects of the internal competitive environment (i.e., resource competition and reward interdependence). These components define a firm's ability to convert its ambidextrous posture into enhanced performance. A sample of Canadian-based firms shows that the contextual ambidexterity–firm performance relationship is amplified at higher levels of informational justice and reward interdependence but suppressed at higher levels of task conflict and resource competition. The authors discuss the study's implications as well as future research directions.