Abstract

Until now, there is no instrument that can be used to measure the sustainability of Islamic banks. In fact, in the midst of very tight competition with conventional banks and financial technology which is developing at a fast pace, a measuring tool is needed to determine how far Islamic banks are able to compete towards sustainability. The purpose of this research is to develop an instrument that can measure the level of sustainability of Islamic banks in terms of business, investment, Human resource management (HRM), and reporting. The method used is the development of an instrument that includes steps for reading theory, developing a grid, content analysis, empirical testing, analysis and drawing conclusions. The instrument was tested on as many as 250 customers of BRI sharia banks, BNI Sharia, and Bank Sharia Mandiri. Data analysis using factor analysis method. The results of the calibration analysis show that the instrument is feasible to be tested on a wider scope, in order to obtain greater consistency.

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