Shaping pedestrian movement through playful interventions in security planning: what do field surveys suggest?

Abstract

The control and shaping of pedestrian movement recurs as an aspect of security planning for crowded spaces. Using the concepts of triangulation, performance and flow, this paper presents a series of experiments designed to shape pedestrian movement patterns in public spaces in different spatial and operation contexts, by eliciting noticeable behaviours and disrupting routine use of space. The hypothesis investigated is that playful, non-obstructive interventions foster a positive social experience yet can be used to shape pedestrian movement. The interventions examined were around the themes of floor marking and mirrors. Analysis demonstrated that the interventions were able to create zones of attraction and exclusion, engage people’s curiosity and elicit playful actions. Habituation, goal-directed behaviour and the influence of increased cognitive load at personal level were all important factors responsible for reducing the level of engagement with an intervention. The results suggest that increased understanding between environmental and interpersonal stimuli and behavioural responses can provide guidance in using socially acceptable design interventions to influence use of space in different operational contexts, contributing to sustainable security.