Abstract

The aim of the research is to present Shop Floor Management (SFM) convenient for supporting measurement and management of Key Performance Indicators (KPIs). SFM is a closed loop process to observe the problems on site and supports the consistent development of processes and procedures including problem solving to attack sporadic and chronicle issues. The benefit of SFM relies not on the presence of tools but rather on their consistent, process-driven application. SFM is a structured approach with the aim to link the management level with operative processes and employees where visualization takes an important role. This research helps in understanding practical usage of SFM and analysis of KPIs that could be implemented. The empirical part of the study is based on Research from 10 shop floors in the same industry based in Central and Eastern Europe in order to investigate correlations between KPI measurement and scores on the level of implementation and Managerial responsibility.

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