Abstract

In 1973, Henry Mintzberg examined what managers really do in his classic book The Nature of Managerial Work. His research debunked some of the myths surrounding managerial tasks at that time (1). Thirty two years have passed since he described the following ten managerial roles under three categories: Interpersonal roles: Figurehead, Leader, Liaison. Informational roles: Monitor, Disseminator, Spokesman. Decisional roles: Entrepreneur, Disturbance Handler, Resource Allocator, Negotiator

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