Service Selection Method for Facilitating Life Cycle Options in Environmentally Benign Product and Service Business

Abstract

Designing environmentally benign businesses requires the selection of an appropriate combination of services that can facilitate life cycle options (LCOPs), reduce the environmental load, and satisfy user needs. This study proposes a method of identifying services for facilitating the effectiveness of LCOPs and combining them with those identified based on user needs. The effectiveness of the proposed method is demonstrated by applying it to a managed document service.