Service Operations Management and Administrative Efficiency of a Technology University in GuangDong China

Abstract

Service operation management has a significant impact on administrative efficiency. In a science and technology university in Guangdong Province, the diversity and complexity of service demand have a direct impact on the allocation of administrative resources. For example, with the increasing emphasis on scientific research services, more administrative resources are needed to optimize the process of scientific research equipment procurement and scientific research fund management. In terms of teaching services, if the school decides to carry out a new characteristic curriculum, the administration needs to allocate resources to arrange suitable classrooms and provide appropriate teaching equipment. This kind of demand change in service operation and management always tests the rationality and timeliness of resource allocation of administrative departments. If the administrative departments cannot efficiently adjust resource allocation according to service needs, it will lead to bottlenecks in service operation and affect the overall quality of teaching and scientific research services. The efficiency of administrative management also has a negative effect on service operation management. Efficient administrative management can bring positive promoting effect to service operation management.