Service Obtrusiveness Adaptation

Abstract

Increasingly, mobile devices play a key role in the communication between users and the services embedded in their environment. All these services compete for the attentional resources of the user. Thus, it is essential to consider the degree in which each service intrudes the user mind (i.e., the obtrusiveness level) when services are designed. In this work we introduce a method for the development of mobile services that can be adapted in terms of obtrusiveness. That is, services can be developed to provide their functionality at different obtrusiveness levels by minimizing the duplication of efforts. In order to define the obtrusiveness level adaptation in a declarative manner we make use of Feature Modeling techniques. An experiment was conducted in order to put in practice the proposal and evaluate the user acceptance for the way in which services are presented.