Abstract
One aspect of the Next Generation Air Transportation System (NextGen) is using datalink communications rather than voice. To encourage aircraft owners and operators to invest in the technology necessary for datalink, the FAA has proposed switching from a “first-come, first-served” to “best-equipped, best-served” air traffic management strategy (Federal Aviation Administration, 2009). The purpose of this study was to present the datalink concept and the “service for equipage” strategy to current stakeholders and to elicit their opinions on the matter. Eight current air traffic controllers, two pilots, and one Airline Operations Center dispatcher were presented with four scenarios to discuss in a focus group. The results indicated several conditions under which controllers would use datalink.
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