Abstract
The Dawson Group, with its large and varied customer base and over 500,000 periodical subscriptions, entered the automation sector in 1972 with a Singer System, which allowed a large number of simultaneous operations to be carried out on one database through multiple visual display units (VDUs). The system brought greater efficiency to in‐house subscription control with accruing benefits for libraries. By the 1980s a replacement system was needed to increase efficiency and meet the expansion of business. In 1981 an IBM System 38 was installed. The system performs well and currently supports over sixty VDUs and eight printers in three different locations — London, FolkeStone and Godalming. The success of the in‐house system led to the offering of a customer online service, linked to the main computer centre in FolkeStone, and offered on a ‘pay‐as‐you‐go’ basis.
Talk to us
Join us for a 30 min session where you can share your feedback and ask us any queries you have
Schedule a callDisclaimer: All third-party content on this website/platform is and will remain the property of their respective owners and is provided on "as is" basis without any warranties, express or implied. Use of third-party content does not indicate any affiliation, sponsorship with or endorsement by them. Any references to third-party content is to identify the corresponding services and shall be considered fair use under The CopyrightLaw.
