Abstract

The majority of online comments/opinions are written in text-free format. Sentiment Analysis can be used as a measure to express the polarity (positive/negative) of comments/opinions. These comments/ opinions can be in different languages i.e. English, Urdu, Roman Urdu, Hindi, Arabic etc. Mostly, people have worked on the sentiment analysis of the English language. Very limited research work has been done in Urdu or Roman Urdu languages. Whereas, Hindi/Urdu is the third largest language in the world. In this paper, we focus on the sentiment analysis of comments/opinions in Roman Urdu. There is no publicly available Roman Urdu public opinion dataset. We prepare a dataset by taking comments/opinions of people in Roman Urdu from different websites. Three supervised machine learning algorithms namely NB (Naive Bayes), LRSGD (Logistic Regression with Stochastic Gradient Descent) and SVM (Support Vector Machine) have been applied on this dataset. From results of experiments, it can be concluded that SVM performs better than NB and LRSGD in terms of accuracy. In case of SVM, an accuracy of 87.22% is achieved.

Highlights

  • The majority of online comments/opinions are written in text-free format

  • What if we make these comments useful for non-native users? The main goal of this paper is to help the non-native Urdu users to know the polarity of others opinion about any product or service from the comments posted in Roman Urdu

  • This is consistent with sentiment analysis of text in English too [14]

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Summary

Introduction

Sentiment Analysis can be used as a measure to express the polarity (positive/negative) of comments/opinions These comments/ opinions can be in different languages i.e. English, Urdu, Roman Urdu, Hindi, Arabic etc. One can decide to watch a movie or a series based on the positive reviews given by others People post their comments/opinions about a particular product, service, movie or series in an unstructured form. They prefer to write comments in their native language. What if we make these comments useful for non-native users? The main goal of this paper is to help the non-native Urdu users to know the polarity of others opinion about any product or service from the comments posted in Roman Urdu

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