Abstract

To equip computers with human communication skills and to enable natural interaction between the computer and a human, intelligent solutions are required based on artificial intelligence (AI) methods, algorithms, and sensor technology. This study aimed at identifying and analyzing the state-of-the-art AI methods and algorithms and sensors technology in existing human–computer intelligent interaction (HCII) research to explore trends in HCII research, categorize existing evidence, and identify potential directions for future research. We conduct a systematic mapping study of the HCII body of research. Four hundred fifty-four studies published in various journals and conferences between 2010 and 2021 were identified and analyzed. Studies in the HCII and IUI fields have primarily been focused on intelligent recognition of emotion, gestures, and facial expressions using sensors technology, such as the camera, EEG, Kinect, wearable sensors, eye tracker, gyroscope, and others. Researchers most often apply deep-learning and instance-based AI methods and algorithms. The support sector machine (SVM) is the most widely used algorithm for various kinds of recognition, primarily an emotion, facial expression, and gesture. The convolutional neural network (CNN) is the often-used deep-learning algorithm for emotion recognition, facial recognition, and gesture recognition solutions.

Highlights

  • The main objective of this study is to (1) systematically review relevant scientific articles to conduct a systematic mapping studies (SMS) of the human–computer intelligent interaction (HCII) area and (2) to present trends and demographic analysis of the HCII research field

  • Our study identified existing research from the HCII and intelligent user interfaces (IUIs) fields and investigated trends related to sensors technology, artificial intelligence (AI) methods, or algorithms

  • This study contributes to the body of research in the multi-disciplinary field of intelligent methods development in human–computer interaction (HCI) and HCII, cognitive science (CS), and AI fields

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Summary

Introduction

Human–computer interaction (HCI) is a research area related to people’s design and use of technology and computers [1]. With the rapid development of modern information and communication technologies the role and purpose of computers has significantly changed. Computers have become indispensable for everyday learning, job, social, and life activities. By the massive infusion of technologies in today’s society and their ubiquitous usage in our daily-life activities, the HCI has become one of the most exciting research topics in recent years [2]. The appeal for useful HCI technologies has led numerous researchers to develop innovative and intelligent methods to make HCI attractive to users [3]

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