Senior citizens embrace change and make a new technology work for them

Abstract

PurposeNew Zealand's population is aging; government agencies realise the impact of this and are factoring it into their planning for the future. There is a perception that “Seniors” are reluctant to change, but a recent Royal New Zealand Foundation of the Blind (RNZFB) pilot project to test an internet‐connected Digital Talking Book Player with 40 borrowers, most of whom were in their 70s and 80s, has shown the opposite. The purpose of the trial was not only to test an online talking book delivery system but also to ascertain if the RNZFB seniors, some of whom have little or no experience with computers, could cope with an internet capable Digital Talking Book Player. The purpose of this paper is to describe the RNZFB trial.Design/methodology/approachIn total, 39 RNZFB library members between the ages of 60 and 93, most in their 70s and 80s and one 40 year old were selected to participate in a Digital Talking Book Trial. Each of the trialists were loaned a Digital Talking Book Player for approximately four weeks and were asked to read two books and two magazines per week.FindingsThe outcome of the trial was remarkable. The trial showed seniors do have a positive attitude to change and are not afraid of technology.Originality/valueThe trial showed that if the reward is greater independence and a better service, and seniors are given appropriate support they will embrace new technology and make it work for them. By moving ahead and using new innovative technology the library service will be able to provide a greater variety of titles and better access to information and recreational reading.