Abstract

Aspect-Based Sentiment Analysis (ABSA) involves two sub-tasks, namely Aspect Mining (AM) and Aspect Sentiment Classification (ASC), which aims to extract the words describing aspects of a reviewed entity (e.g., a product or service) and analyze the expressed sentiments on the aspects. As AM and ASC can be formulated as a sequence labeling problem to predict the aspect or sentiment labels of each word in the review, supervised deep sequence learning models have recently achieved the best performance. However, these supervised models require a large number of labeled reviews which are very costly or unavailable, and they usually perform only one of the two sub-tasks, which limits their practical use. To this end, this paper proposes a SEmi-supervised Multi-task Learning framework (called SEML) for ABSA. SEML has three key features. (1) SEML applies Cross-View Training (CVT) to enable semi-supervised sequence learning over a small set of labeled reviews and a large set of unlabeled reviews from the same domain in a unified end-to-end architecture. (2) SEML solves the two sub-tasks simultaneously by employing three stacked bidirectional recurrent neural layers to learn the representations of reviews, in which the representations learned from different layers are fed into CVT, AM and ASC, respectively. (3) SEML develops a Moving-window Attentive Gated Recurrent Unit (MAGRU) for the three recurrent neural layers to enhance representation learning and prediction accuracy, as nearby contexts within a moving-window in a review can provide important semantic information for the prediction task in ABSA. Finally, we conduct extensive experiments on ABSA over four review datasets from the SemEval workshops. Experimental results show that SEML significantly outperforms the state-of-the-art models.

Highlights

  • Product and service reviews posted by their users have been drawn a lot of attentions from both industry and academic communities

  • The main reason is the effectiveness of Moving-window Attentive Gated Recurrent Unit (MAGRU) which can derive the significant information of nearby contexts of the aspects

  • supervised Multi-task Learning framework (SEML)-Aspect Sentiment Classification (ASC), i.e., the variant of SEML for the single ASC task already outperforms all the supervised models including RAM, TNet and MGAN, which shows that semi-supervised learning can improve the prediction performance by taking full advantage of unlabeled reviews

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Summary

Introduction

Product and service reviews posted by their users have been drawn a lot of attentions from both industry and academic communities. Document-level or sentence-level sentiment analysis tells an overall opinion about a review or sentence, whereas Aspect-Based Sentiment Analysis (ABSA) provides more fine-grained information by mining aspects and analyzing aspect-level opinions for a discussed entity [1], [2]. ABSA can be divided into two sub-tasks, namely Aspect Mining (AM) and Aspect Sentiment Classification (ASC) [1]. The ASC sub-task that aims to predict the sentiment polarities on these aspects has been increasingly discussed recently [20]–[25]. These works [3]–[25] only focus on one of the sub-tasks.

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