Semi-autonomous touch method merging robot’s autonomous touch and user-operated touch for improving user experience in robot touch

Abstract

The demand for therapeutic robots to alleviate mental health problems is growing. Studies have shown that people’s mental health improves when they are touched. Consequently, therapeutic robots are designed to alleviate stress through robot’s autonomous touch. However, robot’s autonomous touch can sometimes cause discomfort to recipients. This paper proposes a semi-autonomous touch method that merges robot’s autonomous touch with user-operated touch to mitigate discomfort while maintaining the sensation of being touched by another person. We conducted an experiment involving 24 participants who were touched on the neck by robots under three conditions: robot’s autonomous touch, user-operated touch, and the proposed semi-autonomous touch method condition. Additionally, the study investigated participants’ impressions of the robot in each condition. The results showed that semi-autonomous touch condition mitigated discomfort more effectively compared with the robot’s autonomous touch method condition. It also enhanced the feeling of being touched by another person entity and suppressed interaction boredom compared with the user-operated touch method condition. Participants reported higher trustworthiness and perceived friendliness in robots utilizing the semi-autonomous touch method compared to those with autonomous touch method condition. These findings indicate that robots featuring the proposed semi-autonomous touch method can provide a comforting experience, leveraging the therapeutic benefits of being touched by another person, and underscore their potential in mental health applications.