Abstract

This research aims to determine the effect of: 1) training and competence on the work quality of employees of Bank Nagari, West Sumatra directly. 2) training, competency and quality of work on the work productivity of Bank Nagari employees of West Sumatra directly. 3) training and competence through work quality on the work productivity of Bank Nagari employees of West Sumatera indirectly. The population is 295 people and the sample is 75 using the slovin formula. The analysis used is path analysis with SEM PLS data analysis techniques. The results showed a positive and significant influence of job training variables on work productivity, competence on work quality and work quality on work productivity. Whereas indirectly job training has no influence on work productivity. However, competence has an influence on work productivity through direct work quality. The results of the coefficient of determination analysis (R2) of 0.231 and 0,361, which means that training and competence for work quality and work productivity are 23,1% and 36,1%.

Highlights

  • Human resources are the most important part of an organization or company

  • The results of the validity testing of job training, competence, work quality as mediating variables and work productivity of this study can be seen in table 1

  • The results of this study are consistent with research conducted by (Abubakar, 2018) The Effect of Employee Competence on Employee Productivity in the City of Bandung Health Office where the results show that competence has a significant effect on employee work productivity

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Summary

Introduction

Human resources are the most important part of an organization or company. Companies must have the human resources that professionals, has a high capacity and skills in their functions and roles for both individuals and for the organization's objectives. Employees' abilities and skills can be developed through training. Training is a planned effort by the company to improve employee knowledge, skills and abilities. Training is the process of teaching new employees or existing, basic skills they need to perform their jobs. The old employees needs to learn and be trained with the aim to improve poor performance, learn the knowledge and technology as well as new skills, as well as to adapt to the development of the organization and a new organizational policy (Desler, 2015)

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