Self-ordering system of restaurants for considering allergy information

Abstract

In recent years, many restaurants have adopted Self-ordering systems. Conventional Self-ordering systems place tablet-type devices on tables for customers, even though such systems impose high installation costs without supporting personalized menus. They also fail to reduce food allergy incidents at restaurants. Since existing paper menus or Self-ordering systems present identical menus to all customers, individual customer information is not considered. We propose and implement a system that presents a menu using a customer information terminal which is personalized using the customer's user information. Customers can order food from it. In addition, we survey and evaluate our proposed system and show that usefulness of its superimposed display of additional menu information. We expect that additional functions will also be benefical for non-allergic holders.