Abstract

The purpose of this qualitative multiple case study was to explore what three physical Self-Access Centres (SACs) in Higher Education Institutes (HEIs) in Daegu, South Korea do for their online space and how online space is valued by stakeholders. Findings show that these SACs have more or less exclusively focused on their physical environment while neglecting their online potential, resulting in technologies and online spaces (Social Network Services (SNS), websites and Learning Management Systems) being under-utilized. There are differences in values placed on online spaces between staff and users with key concerns being: efficacy and effort, need, awareness-raising, reach, and selection.

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