Abstract
Automating traceability-based decision-making can shorten the reaction time to supply chain disruptions. This paper develops a framework for choosing automated decision-making (ADM) methods based on traceability data. It contains a toolbox comprising methods suitable for ADM, respective selection criteria and a new process to select a suitable ADM method based on companies’ requirements. This process is based on an evaluation matrix matching methods and criteria. As a result, the ADM framework suggests the most suitable method to automate a specifically chosen decision. The developed framework is validated in the supply chain of a globally operating truck manufacturer.
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