Selecting the Best Intergenerational Learning Strategies for a Bakery

Abstract

AbstractThis research aims to determine which are the most appropriate strategies for fostering IGL among the employees who work in a Romanian bakery. Therefore, a multi-phase methodology that combines documentary analysis with analytic network process is employed. Data are collected from the human resource managers of one of the most important Romanian bakeries and processed using SuperDecisions® software. The results bring forward the fact that intergenerational learning can be fostered through training, mentoring, and communities of practice. Besides, when selecting which intergenerational learning strategy to implement, the managers should take into account employees’ commitment, work satisfaction, and also the organizational culture. These findings have both theoretical and practical implications. On the one hand, they extend the literature from the human resource management and knowledge management field by presenting the case of a bakery and on the other hand, they offer the human resource managers a viable tool for deciding how to enhance intergenerational learning.KeywordsIntergenerational learningKnowledge sharingHuman resource strategiesBakeryMulti-criteria decision