Abstract

This study aims to analyze the implementation of tasks separation associating with analysis of personality. The object in this study consists of organizational structure and job description of employees in a credit department at one of the banks in Indonesia. This research uses a descriptive method that designed to collect data that describes characteristics of an interesting variable in a certain situation. Data collection consists of literature studies and field research and specific techniques that developed from field research including interviews, questionnaire collection, and field observation. The results show that placement of employees related to functions separation at Relationship Banking Officer unit in credit department does not meet management expectations. This unit has too many employees with various personality types and different respond to risks. Meanwhile, the employee placement at Account Officer unit in credit department has met the management expectation as well as the employee placement at Administration Staff Credit unit. It can be concluded that the procedure of function separation in credit department has been done in accordance with the criteria of the management.

Highlights

  • Certain phenomena occuring from various banking companies lately shows that the segregation of duties that runs within the companies is not much fit with the expected development progress

  • The employees of the credit department are re-grouped into three small sections consisting of Funding Banking Officer (RBO), UKMK Business Division, Account Officer (AO), as well as the services and operational section i.e. Credit Administration Staff (ADMK staff)

  • Four of the seven AO staff members who run their activities already have an appropriate personality, in terms of responding toward the risks that may arise from the activities

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Summary

Introduction

Certain phenomena occuring from various banking companies lately shows that the segregation of duties that runs within the companies is not much fit with the expected development progress. The multiple positions widely applied in various companies today tend to cause various risks that may harm the companies from various viewpoints. Based on the observations posted in Kompasiana in a rubric entitled “Multiple Position Phenomenon in this Country” in 2015, the basic risks that may arise with the application of the multiple positions in the companies are ignorance and abuse of authority.

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