Abstract

In support of its increasing electronic journal collection, William T. Murray from the University of Georgia Libraries has developed an access verification tool called SEESAU (Serial Experimental Electronic Subscription Access Utilities). This Web interface has utilized UGA's integrated library system and link resolver to coordinate approximately 37,000 access checks since January 2007. A problem resolution system is included as part of SEESAU and functions similarly to a ticketing system. Through use of SEESAU, library staff have not only discovered access problems proactively, but they have also discovered Web site performance issues, title maintenance concerns and corrections that need to be made to their knowledgebase.

Full Text
Paper version not known

Talk to us

Join us for a 30 min session where you can share your feedback and ask us any queries you have

Schedule a call

Disclaimer: All third-party content on this website/platform is and will remain the property of their respective owners and is provided on "as is" basis without any warranties, express or implied. Use of third-party content does not indicate any affiliation, sponsorship with or endorsement by them. Any references to third-party content is to identify the corresponding services and shall be considered fair use under The CopyrightLaw.