Abstract
Cyber security is a topic on every organisation's radar. It was only very recently that we heard about the catastrophic Dixons Carphone data breach, which involved 5.9 million card payments and the personal data records of 1.9 million people. 1 And who can forget the infamous TalkTalk hack from 2015, in which the personal details of 157,000 customers were compromised? 2 As a result of this breach, the company was hit with a record £400,000 fine. One persistent cyber security myth is that cyber attacks only ever involve attackers exploiting system vulnerabilities and stealing personal data. In fact, telecoms systems are equally susceptible to coming under attack. And as telephony is the beating heart of any business, it is essential that all businesses employ secure encryption as a part of their telecoms set-up. And there are three elements to this – awareness, education and action, argues Nick Claxson of Comtec.
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