Abstract
In London, it is estimated that about 10% of women deliver in one NHS trust but receive postnatal care in another area. Transfer of postnatal information about women and babies is done via fax. A more reliable method of communication was needed. A pilot project, the Secure Transfer of Women (STOW), was undertaken in four NHS trusts in north London to test the transfer of postnatal information via email, using NHSmail between the maternity units. Communication with other NHS trusts would continue via fax. Training and IT support was provided in the pilot NHS trusts. An evaluative study undertaken showed that members of staff liked the system. They felt that email transfer improved the service for mothers and babies. Maternity units also received fewer calls from mothers to say that they had not yet had their postnatal visit. Postnatal transfer of information via email is now being rolled out across London.
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